Resume

My Resume

Momenul Ahmad Address :C/O- Abul Kalam Azad (Mashter),Infront lane of old BRTC Garrage Mir Kashim Road,Shibrampur, Pabna Shadar, Pabna. Home Phone :N/A Office Phone : Mobile :+8801969108649,+8801911404411 e-mail: badhanpbn@gmail.com, badhan_pbn@yahoo.com

Career Objective:

A responsible services where I can bloom both of myself and your Company by do the best proper utilize of my knowledge & show my capability & performance.

Career Summary:

Experienced and Certified Customer Care Representative of Multinational Telecom Operator[banglalink] in Bangladesh.

Special Qualification:

Listening,Caring, Hard working,Responsible and Honesty All Are In My Blood By Born. Employment History: Total Year of Experience :15.3 Year(s) 1. Customer Care Representative / Monobrand Business Executive ( November 25, 2009 - Continuing) Banglalink Company Location :Dhaka Department:Customer Care / Sales Duties/Responsibilities: Helping Customer And Generat Reveneu. 2. As a Senior Executive of Teletalk Bangladesh Ltd, Under Franchise of ( January 2, 2006 - March 14, 2009) Silicon Computer & Telecom(Authorized distributor of TeleTalk bd ltd) Company Location :Pabna Department:Sales,Distribution & Customer care Duties/Responsibilities: Responsibilities Are related with hight effort apply to target v/s sales achievement and to take care of valueation of customer demand. 3. Branch Manager ( January 2, 2001 - January 1, 2006) M/S - A.R Trading Company Location :21 Dilkusha, C/A ,Nasim Chamber,Dhaka. Department:Food grain Duties/Responsibilities: Management , Supply Chain , Distribution. Career Certifications

Academic Qualification:

Exam Title Concentration/Major Institute Result Pas.Year M.S.S  Sociology  National University  Third Class  2002  B.S.S  Sociology  National University  Second Class  1998  HSC  Social Sciences  Govt, Edward College,Pabna.  Third Division  1996  SSC  Social Sciences  Radhanagar Mozumdar Accadamy,Pabna.  First Division  1994

Training Summary:

Training Title Topic Institute Country Location Year Duration Refresher Traning  Money Transfer  Banglalink  Bangladesh  Rajshahi C C  2012  1 day  C.C.R  Customer care Representative  banglalink  Bangladesh  Tigersden,Gulshan 1,Dhaka  2009  6days

Professional Qualification:

Certification Institute Location From To As a Customer Care Representative  banglalinkgsm( An Orascom Telecom)  Dashuria,Pabna  October 25, 2009  March 9, 2012  As a traine Sales Manager  Unilever bd ltd (Under Franchise of Nator)  Nator  March 15, 2009  July 31, 2009  As a seniour Executive(Sales,Accounts,Customer Care)  Teletalk bd ltd (Under Franchise of Pabna)  Pabna  January 2, 2006  March 14, 2009  As a Branch Manager  A.R Trading (M/S- Aynul Haque)  Chitagong Port,Mongla Port,Burimari Land Port,Bana  January 2, 2001  January 1, 2006

Career and Application Information:

Looking For : Mid Level Job Available For : Full Time Preferred Job Category : Commercial/Supply Chain, Marketing/Sales Preferred Location : New Zealand, Canada, Switzerland Preferred Organization Types : Telecommunication, Wholesale, Trading or Export/Import, Logistic/Courier/Air Express Companies, Multinational Companies, Online Newspaper/ News Portal, Web Media/Blog

Specialization:

Fields of Specialization Description Telecommunication Service customer support Web Services Social Media Webmaster Blogging Top CCR in Fourth Quarter of 2012. Top CCR in First Quarter of 2013. Top CCR in Second Quarter of 2013.

Extra Curricular Activities:

A regular blogger. https://themomthekid.blogspot.com ( mom&kid health) https://cloudsave.blogspot.com (cloud tech) https://seofixup.blogspot.com (Webmaster ) etc.

Language Proficiency:

Language Reading Writing Speaking Bangoli  High  High  High  English  High  Medium  Medium

Personal Details :

Father's Name  : Kutub Uddin Ahmed Mother's Name  : Mst, Afroza Begum Date of Birth : January 22, 1980 Gender : Male Marital Status  : Married Nationality : Bangladeshi Religion : Islam Permanent Address : S/O- Kutub Uddin Ahmed Ebadath Haji lane, Shalgaria, House-89, Block-G, Pabna Shadar, Pabna. Current Location : Pabna

Reference (s):

Name  : Rajibul Hassan Company : Banglalink  Designation : Area Monobrand Business Manager  Address : Pabna And Shirajgong Area Phone (Off.)  : Phone (Res.)  : Mobile : 01914454159 E-Mail :  srajibul@gmail.com Relation : Professional